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Captain Cooks Getting in Touch with Representatives

You can hardly imagine online gambling without professional assistance. There are always some questions to be answered or some technical bugs to be fixed. This is why Captain Cooks Casino offers contact channels that operate 24/7. Their online specialists have sufficient qualification to handle even the most complicated issues. So, if you need some assistance, feel free to count on them.

Contact Options

The importance of customer support representatives can hardly be exaggerated. These people help you solve the most complicated issues faced throughout the gaming process. After all, even the most advanced casino site may have some flaws. Now that it’s time to get your problem solved, you may use one of the following contact channels.

Whatever contact option you rely on, you won’t be disappointed with the final result. Online specialists are ready to help you at any time of the day and night. Moreover, you don’t need to be fluent in English to find a common language with them. Sometimes it is enough to use Google Translate for communication purposes. Generally, Canadian players shouldn’t have problems with explaining themselves to customer support. But if you prefer speaking French, they will find a French-speaking specialist for you.


Despite all contact options, you can still answer your question yourself. You can try to find the necessary information on the homepage. Alternatively, you can check the most common questions asked by players on the FAQ page.

Can I play games on my smartphone?

Yes, you can. Captain Cooks is available on mobile devices, featuring an active browser and Flash Player.

How long does it take to complete Captain Cooks casino withdrawal?

It depends on the selected payment method. Generally, the timeframes range from several hours to one week. To get more precise information, check the website of the used payment system.

How old should I be to register an account?

You should be at least 18 years old to create an account and go through the verification.

Where will I find a mobile app?

You will be able to download a mobile app from the casinos’ homepage or Play Market.

Is it real to make a profit by playing at Captain Cooks?

Yes, it is. The casino goes through regular eCOGRA audits, which examine the fairness of the gaming process. Also, the average RTP percentage featured by local slots is 97%. It means that your chances of a positive outcome are pretty high.

Are there jackpot games in the local collection?

Yes, there are. You can find almost ten jackpot games in the local collection. These include incredibly popular Mega Moolah and King Cashalot.